Timely communication is one of the keys to building successful working relationships. CU Village can help you communicate with your members, SEGs, staff, and Board with these media:

• Board Site — Keep your Board of Directors up-to-date with their own site that includes a Board calendar, forum, and automatic e-mail notification regarding new posts to the forum.
• E-mail Marketer — Send graphically rich messages to members to announce new products and services, and send newsletters and marketing pieces.
• FAQ Module — Save staff time while providing quick, accurate, and consistent answers to your members’ questions.
• Forums — Host online meetings for your members. Forums help you communicate with your members and help your members communicate with each other.
• Secure Chat — Members use instant messaging to “chat” with Member Service Representatives (MSRs) about products and services, and MSRs can offer immediate assistance to members.
• Village Fax — Keep members and SEGs informed by sending faxes to individuals or groups using the Internet, your computer’s desktop, or e-mail.
• Web and Phone Conferencing — Organize a large-scale meeting or conference on the fly using just the telephone or the combination of the telephone and Internet.