How can you better use technology to serve your members and grow your business? It’s simple — put our technological capabilities to work for you. We offer:

Process Automation
We can help you save time by automating those tasks and processes that occur at regular intervals. We’ll set up the process so it will automatically run at your preferred interval (such as monthly). You don’t have to go back in and tell the program to do anything. Examples of process automation include enabling people to automatically subscribe/unsubscribe to your e-newsletter and using a content management system to publish and remove Web site content.

Data Base Development
We’ll build any database that you need — from one that stores billing information to one that keeps track of all your members. We can also allow your members to log in to your site based on information in an established database, such as when they use CU Finder. We can even make your database Web-enabled. This means your database will have Web interfaces so you can manage it via the Internet.

Programming
We can program anything you want on your Web site, including both Web-based applications (such as interactive forms) and desktop software. Use our custom programming skills to add functionality to your site and enhance member service.

Technology Planning
We can assess your situation and meet with you to discuss what your needs are now — and what they’ll be in the future based on your goals. We can help you plan for the following:

• Web site design or redesign
• Developing database-driven membership applications that interface with credit scoring systems
• Identification verification systems
• Credit card processing for automatic payments

Technology Support
For all of our products and services, we’re available to help. On a case by case basis, we can help support your technology, whether it’s an application or a system.

We offer a maintenance plan that you can purchase. Under the terms of the plan, you’ll receive a half hour of maintenance per month to use at your convenience. For additional information about our maintenance plan, contact your CU Village business consultant at (800) 262-6285 in Michigan or (800) 575-1820 Nationwide, or e-mail us.

We also offer password-protected online support for our clients. Here you can find our:

• Extensive knowledgebase
• Frequently Asked Questions
• Step-by-step troubleshooting wizards