CU VillageSM is more than a Web development company. We offer the following planning and consulting services to help you get the most out of your Web site:
Web Site Planning — We’ll guide you through our Web site planning model so we’ll know where to begin and what to focus on to build you the site you need.
Information Architecture/Site Organization — We’ll help you determine what pages you need, what should go on them, what to name them, and how they should be organized together to be most meaningful to your members.
Web Site Management — Throughout the life of your site we can help you keep your Web site updated and ever evolving to meet your strategic objectives and members' needs.
Web Site Usability Analyses — We can analyze your site specifically for usability and provide any necessary recommendations for improvement.
Web Site Compliance Reviews — Our Web site regulatory review services will let you know if your site is compliant.
Once we know what you want, the next step is to strategize the best technologies to employ to get it done. We’ll use technologies that will:
- Make your site user-friendly
We specialize in serving the credit union industry, so we will:
- Make your site easy to navigate. After designing and developing hundreds of sites for the credit union system, we know where people look for information. We can help you prioritize the services that your members use very frequently.
- Find the perfect balance of information to provide on your site. Your site will be informative, but it won’t overwhelm your members.
- Help you provide online member service. Whether you need to handle requests for information or need to receive online applications, we can help you make the most efficient use of e-mail, Web conferencing, or instant member support.
- Make your site NCUA-compliant
Because we specialize in serving the credit union industry, we know what it takes to make your site NCUA-compliant. We know to include the "little things" that don't seem so little at audit time. Things like Equal Housing Lending logo; privacy, security, and disclosure statements; definitions of "APR" and "APY" in terms of rates and dividends.
- Make your site technically functional
Your site needs to function well and serve your members every day. That's why our team of programmers and developers will look at your needs and match them up with technologies that will achieve what you want.
- Empower you to make changes
We’ll provide you with as much or as little control as you want over your site. One way that we empower our clients is through remote access. Remote access enables you to change content when you want. You don't have to call us to make one small change…or to update your rates the day after a board meeting; you can make those changes yourself.
Click here to learn more about our Planning and Consulting Services.
For more information, contact your CU Village business consultant at (800) 262-6285 in Michigan or (800) 575-1820 Nationwide, or e-mail us. |
Planning & Consulting