Policies & Procedural Guidelines for Credit Unions

Write, implement, and maintain efficient and compliant operating policies in an efficient manner with the Operations Manual from CU Village, in partnership with CUcorp ®. The Operations Manual, mandatory for credit unions, contains comprehensive policies and procedures — developed and written especially for credit unions by regulatory (legal and financial) experts. The Operations Manual is designed to meet credit union examiners' criteria of "safety and soundness." However, since no two credit unions are exactly the same, this manual is designed for you to customize and implement policies that are particular to your credit union. In fact, the manual's computerized program allows you to:

• Easily update, customize, or revise any policy.
• Replace, modify, or remove any policy.
• Import your existing policies into the manual.

The Operations Manual uses a consistent format for clarity and ease of use, so you can find the information you need when you need it. Chapters in the manual include:

• Administrative
• Operations
• Accounting
• Security
• Asset/Liability Management
• Investments
• Lending
• Other Real Estate Owned
• Federal Regulations

Because the laws and regulations that govern your credit union are constantly changing, we provide an Update Service at no cost for one year. This service provides you with monthly operations newsletters and semi-annual policy updates — along with a toll-free customer support number to call when you have questions.

For additional information about the Operations Manual, contact your CU Village business consultant at (800) 262-6285 in Michigan or (800) 575-1820 Nationwide, or e-mail us.